Frequently Asked Questions About Training To Be A Coach

How recognised is your training and training materials by other professionals?

The Worklife Solutions career coach training programme and materials have been adopted and used successfully by a nationally based NZ Employee Assistance Programme provider. We consistently receive good feedback re the quality of our workbooks and training.

cassandra-flowers copy croppedWorklife Solutions founder, trainer and expert coach, Cassandra Gaisford, is regularly invited to present the Worklife Solutions approach at career, life planning and HR conferences nationally and internationally. She presented the Passion Driven Work™ model at the ICADC conference in have San Francisco – the largest conference of career practitioners and life planners in the world.

Cassandra is also the author of Happy at Work: for mid-lifers, and the #1 Amazon best-selling author of the Mid-Life Career Rescue series of books, and How To Find Your Passion and Purpose. She also created The Passion Pack.™ All these and other inspirational and practical career and life planning tools are used by clients and professional coaches throughout the world.

Cassandra also both writes and is regularly interviewed about, passion at work in the media. Check out the media page for more or visit Cassandra’s Amazon page here >>.

We’re passionate about what we do and do it well!

Will I be able to train at a distance? When and where are your classes held? 

The good news is that all the training to become certified can be done at a distance and at a pace to suit yourself and your style of learning. And you can start anywhere in the world, at any time! Distance need not be a barrier. We offer online training, or for those who prefer a more personalised approach, we offer face-to-face training in New Zealand. Alternatively, we can Zoom, phone, and email – just as you may do with your coaching clients. Plus, the real learning happens when you put theory to practice coaching people in order to complete your training.

How much is the training?

The costs for our certification programme vary as everyone’s circumstances, learning style, budget, prior experience and objectives are different – everything is tailored to you 🙂 We’ve recently made some changes to our certification programme to better cater to these differing circumstances, by offering three levels of qualification.

Option 1: Foundation Skills Coaching is a distance course completed on online which covers the basics of best practice coaching, and The Worklife Solutions bespoke FastTrack coaching system. After completing this course you will be qualified as an entry level coach and gain a Coaching Foundation Skills Certificate. The investment for this option is only $3990 NZD. ($2020 USD) This option does not include the comprehensive workbooks, tools and personalised mentoring support included in Option 2: Expert Life Coach.

Option 2: Expert Life Coach covers the above and includes one-one training, in person or via Zoom and mentoring with Cassandra Gaisford, providing you with the confidence that you are working with proven strategies and resources that achieve powerful results. The investment for this more comprehensive programme, if your budget allows, is $6895.

A big draw card was the individualised approach – which just one week into training has already proved its worth! I simply wouldn’t be making the same progress if I was say, hooking into a weekly webinar with a dozen or more others and one trainer.~ Clive, EAP and Corporate Coach

Is your course ICF accredited?

Professionalism and expertise: We train skilled coaches
Our programmes meet the highest benchmarks of quality and professionalism set by the International Coaching Programme (ICF) certification. The course has been specifically designed to adhere to the ICF principles of best practice coaching. All of the modules in Stage 1: Foundation Skills and also our coaching philosophy adhere to and endorse the importance of being a skilled helper, empowering clients and practising ethically and professionally.
You do have to apply to be an ICF member when you have completed studies whether or not the provider you choose to train with is ICF approved. You can apply for ICF accreditation individually following the completion of Step 2 of your training.  The bonus of our approach is that you’ll have plenty of hours of practical experience and coaching hours chalked up to assist with your ICF appreciation. Please note, though we require 50 hours of coaching practice for your qualification, and the ICF requires a further 50 hours of coaching to then apply to be an Associate Certified Coach
By becoming a Worklife Solutions Certified Coach you will be able to leverage off our expertise and market credibility as a leader in the career and life coaching profession. You’ll gain portable professional skills that can be employed nationally or internationally.
Many of the coaches we have trained gained professional ICF membership. Some have assumed leadership roles within local chapters of the ICF and CDANZ (Career Development Association of New Zealand.)
Here’s what Roger – a practising career consultant and regional Manager of a CDANZ career centre, with over 25 years experience had to say about one of our recent students: “Clients have made real progress with her and report strong satisfaction with the outcome. I give my full support to her aims and regard her as a very suitable person to practice as a life and career coach”

Is the course is NZQA approved?

We are a boutique provider offering a bespoke range of training solutions. As our courses are tailored to each individual, and we do not wish to be a mass-market provider, we have not sought NZQA approval for our training. However, we pride ourselves on the professionalism of our training and the successful outcomes we have achieved for both students and those they go on to coach. The course has been designed to adhere to the ICF principles of best practice coaching, and our coaching philosophy adheres to and endorses the importance of being a skilled helper, empowering clients and practicing ethically and professionally.

If it is not approved are there payment options? Do your courses qualify for Student Loans?

In common with most non-tertiary training providers while our courses do not qualify for Student Loans we offer a range of payment options. These include interest-free instalments and credit card payments via Paypal. For those intending to use our training as a springboard to self-employment, we suggest checking with your accountant as the training investment should be a tax-deductible expense. You may also wish to create a business plan and approach your friendly bank for a start-up loan.

Other payment options students have pursued are personal loans from a family member or personal sponsor, or funding it via a short-term ‘business’ debt on their credit cards. In some cases, people’s workplaces have invested in the training to assist with professional development of the acquisition of leadership skills. It may take some resourcefulness, but where there is a will, there is always a way to pay.

Remember fees are an investment in your future earning potential, including the potential to generate income via self-employment, rather than a loss-incurring expense.

What is the Worklife Solutions coaching philosophy?

As coaches, we believe the client has the answers they need within them. Professional facilitation and the timely suggestion of new ideas and creative exploration by the coach reveals these answers so the client can act upon them. The Worklife Solutions Coach Institute’s philosophy of career development and life coaching, as well as our Fast Track! ™ coaching model, are based on these core principles.

We believe that individuals will be most fulfilled, and companies will be most productive, when each individual discovers, integrates and acts upon their true self and the things that give their life meaning. This means discovering and combining life purpose and life goals, personal values, interests, skills, passion, and experience into desired career options that offer long term satisfaction and and a viable financial future doing work they love to do.

We believe that the old vocational guidance model of matching people to roles is outdated and no longer serves individuals effectively. We believe that the key to individuals career resilience and sound career management programmes lies in adopting more creative, and lateral approaches to solving career issues.

How successful is your training?

We believe the success of our training comes down to three simple facts – the feedback our coaches get from their clients, the feedback we receive from those we have trained, and the feedback from other coaching professionals.

Here’s some feedback that some of our recent graduates have received from people they coached:

“How can I thank Robyn, who has taken me from hopelessness and despair to peace and fulfilment. My life is forever changed and I will never be the same again!!!”

“I have been seeing Rob for around 2-3 months and have found him to be fantastic in helping me to get me through some difficult times, changing my methods and the way I think about my actions. Rob has an enthusiastic approach to helping and guides you in the right direction. He has a friendly personality which makes you feel comfortable to share and be open about your needs.  Rob doesn’t judge, he listens to understand your needs. He has a wealth of knowledge and uses the right tools and techniques to help guide you through at a pace comfortable to you.  I would recommend Rob to anyone who wants to make a difference to their life.” Graham Shum, Coaching Client

Incredibly satisfying feedback and evidence of not only how good our training is but also the incredible amount of satisfaction that comes from doing something so powerful for others.

Here’s some feedback we received from one of our students:

I loved the fact that the training was tailored to me – my passions, and interests and things I cared most about. The training boosted my confidence and skills and within a month of commencing training I had set up my own business.” ~ Muri, Life Alchemist

A big draw card was the individualised approach – which just one week into training has already proved its worth! I simply wouldn’t be making the same progress if I was say, hooking into a weekly webinar with a dozen or more others and one trainer.~ Clive, EAP and Corporate Coach

Here’s some feedback our students have received from other coaching professionals:

“Clients have made real progress with her and report strong satisfaction with the outcome. I give my full support to her aims and regard her as a very suitable person to practice as a life and career coach.” ~ Roger – a practising career consultant and regional Manager of a CDANZ career centre, with over 25 years experience.

Can you really learn the skills in a short time?

Many people worry that they won’t be able to learn all the skills required in such an amazingly short period of time. Wrong! We don’t believe in dragging out our training with loads of theory and irrelevant academic waffling! We’re interested in helping you learn fast and effectively. Here’s what recent students had to say:

A big draw card was the individualised approach – which just one week into training has already proved its worth! I simply wouldn’t be making the same progress if I was say, hooking into a weekly webinar with a dozen or more others and one trainer.~ Clive, EAP and Corporate Coach

“I loved the emphasis on gaining practical skills. I learnt more in this course in 3 days than I did in a whole year of training at AIT.” – Rose Flavall, Workwise coach

“I’m pleased how things are going so far, realizing a lot of things that I could have been doing differently over the years and changes I need to make with clients.” ~ Debbie Thomas, Career practitioner

Here’s what other professionals have to say about our training: Roger – a practising career consultant and regional Manager of a CDANZ career centre, with over 25 years experience had to say about one of recent students: “Clients have made real progress with her and report strong satisfaction with the outcome. I give my full support to her aims and regard her as a very suitable person to practice as a life and career coach.”

What are the advantages of being certified?

There are at least 3 advantages to certification:

  1. Competitive advantage: up to 80 % of people calling themselves coaches are not certified – certification sets you apart!
  2. Demonstrates professionalism and commitment: becoming a Certified Career and/or  Life Coach shows your clients you are committed to being the best and staying on the cutting edge
  3. Access to a network of other certified coaches: you can share strategies and resources that work for you and get input on tough client issues, as well as stay up with the latest trends in the field

Do I receive a certificate to confirm I have completed the study and am qualified?

Definitely. You’ve worked hard to gain professional skills. Plus having something to hang on the wall and/or show prospective clients always instils confidence. Plus you’ll be able to put the letters CCLC (Certified Career and Life Coach), or CCC (Certified Career Coach), or CLC (Certified Life Coach) after your name.

How long will it take me to gain my certification?

Four to six months after training commencement you should, workload allowing, have completed the coaching hours and be a Certified Career and/or Life Coach with the skills, confidence and qualifications to go out there and make a meaningful difference in people’s lives 🙂

Training must be completed within one year following course commencement. We allow a discretionary extension period; however additional fees may be incurred.

How my progress through the course is evaluated? Is there course-work, exams, recorded sessions with clients?

The key requirements for becoming certified are:

  • Completion of the core Practice of Coaching and FastTrack!™ Coaching modules
  • Practical hours of coaching (50 hours for life and 50 for career coaching – and successful post-coaching evaluation
  • Reflective learning – Completion of a coaching journal of regular free flow writing over the course of the training, up to and including completion of the practical coaching
  • Successful completion of client logs, evaluations and feedback
  • A case study, detailing the work you completed with a specific client
  • A 30-minute recording of a coaching session with one of your clients
  • A rating of 75% or higher in an end of course assessment by Worklife Solutions

Throughout your study there will be regular course work requiring one-to-two hours of homework so that you can qualify with the practical skills and knowledge to become a professional coach, transforming your own life and teaching you how to do the same for others in the process. There may also be an opportunity to experience peer coaching – coaching by a more experienced coach-in-training through the bespoke Worklife Solutions workbooks you will use with clients. There is no examination.

Can I transfer my training from one programme to the other?

If you have commenced either your career coaching or life coaching training you may wish to specialise in one of the other areas. Cross credit your training and receiving certification in both programmes will require completion of 12 further modules to cover areas your training may have missed. Please confirm costing with us if you find yourself in this situation.

What are the employment opportunities?

Career and life coaching are some of the fastest growing occupations. Not only can you specialise as a career and/or life coach but you can also add these skills to a variety of different occupations – in this way not only giving yourself more job satisfaction but also giving yourself the edge over other job applicants.

Graduates have found work as careers advisers in schools and universities, personal and corporate life coaches, recruitment consultants, training and development consultants, team leaders and managers, and as workplace Employee Assistance Programme advisers to name only a few. Many people have realised their dream of being fully self-employed and have started their own successful coaching business.

Questions about your ability to succeed

How will I know if I will make a good coach?

The best coaches are those that are able to help their clients discover their own answers. After all, that is what coaching is about. If you have a genuine desire to help others and possess the core personal attributes necessary to create positive relationships, such as empathy, trustworthiness, genuineness, honesty, sound listening skills and the ability and willingness to learn, then you have the core foundation skills.

Completing our training will further enhance these skills and provide you with the technical tools and techniques to successfully assist your clients through their career explorations and life transitions.

Plus – experiential learning is a big part of our training. As part of your certification, you’ll get to coach “real’ clients and put your new skills into practice, prior to graduating. This will help you gain experience as well as gain some good feedback from your success stories.

We’re good at what we do and love doing it. Together we will help you attain professional excellence.

Don’t I need to sort my own life out first?

Nobody is perfect. Unless you have major unresolved issues,  a passion for helping others and a commitment to your own personal and professional development are the key requirements.

Our screening process will help you identify whether you have what it takes to be a successful coach.

Do you need experience to train as a coach?

Our students come from a wide variety of backgrounds. No career development or coaching experience is required to become a career or life coach; our programme gives you everything you need! Some students are new to coaching; others have completed other coach training programs and want to develop a coaching – speciality; others are counsellors who desire to add the results-orientation and solutions-focused emphasis of coaching to their skill set. We also attract internal coaches in major corporations, psychologists, human resource personnel, managers, executives, management consultants and others who want to learn career coaching.

Will I be able to train to be a coach if I am working full-time?

This is a concern expressed by many people, especially those who are new to study or are juggling many life roles. The majority of coaches in training are working full-time and successfully manage to combine work and training. The majority of these people are dissatisfied in their current roles and find training for a new career as a career coach or developing new skills that allow them to help others, gives them renewed energy and enthusiasm.

On average most people spend a minimum of six hours per week focusing on their training – effectively one hour per day! This time includes the one hour per week training either in person, or via Zoom, two-three hours completing course work, and at least two hours putting the theory into practice by coaching others.

Can I make a good living as a coach?

The short answer is “yes”! It won’t happen overnight but with good planning, a solid business and marketing plan, and confidence, it will happen! Our “Grow Your Business” class is designed to help you build a successful practice. Some career coaches make upwards of $100,000 per year; many make less than that. And the number of hours they work, as well as the kinds of clients with whom they work, impacts their gross revenues substantially.

Work doesn’t have to be a full-time thing and other coaches do a “career combo” – combing coaching with other paid employment. In this way, they are able to successfully supplement their income by $500-$4,000 per month depending on the hours and clients they are working with.

Many students start coaching for fees prior to completing their course, in this way recovering the course costs sooner rather than later.

Most coaches charge between $50-250 per one hour of coaching.

How do I find people to get the 50 – 100 hours of coaching needed to get certificated?

It’s incredibly amazing how when you start to tell people that are you training to be a life coach and need to find clients to practice your skills how many people offer to be your ‘guinea pig’. In the unlikely event, you struggle to find coaches we can help.

I haven’t even finished my training and people are saying to me, ‘oh could you help me?’ I’ve been inundated. “ ~ Sophie K, coach-in-training.

Questions about coaching

What is coaching?

Coaching is like a synthesis of a mentor (to believe in you and help you set bigger goals for yourself), and a manager (to break down the goals into ‘do-able bits’). A personal trainer that will keep you moving along your path and give you feedback to help improve your game.

A coach works one-to-one over an extended period of time. This way the work is targeted and focused to the client’s need, and the coach is able to make sure you really develop new skills and habits.

Worklife Solutions Coaching Institutes’ coaches work with clients within a proprietary 3-month coaching period, usually for one hour a week, or within a time frame that meets the clients time demands and goals.

Over this time the coach helps the client set goals, provides feedback, perspective, encouragement and new ways of tackling situations. It’s like having someone “running alongside you” in life, giving you the extra input and insights that can really make a difference to your success.

What is a career coach?

A career coach is simply someone who guides others through job and career changes, helps individuals experience fulfilment in their work, and facilitates the match between employee and job function within a company to optimise his/her contribution and satisfaction.

The career coach’s primary role is to serve as a catalyst for transformation and change in the client’s work life. Whether the client is at a crossroads of identity and purpose, or just seeking to enrich his/her current work experience, career coaches serve as a guide to the next step in the individual’s professional development.

Using a respectful, compassionate, yet results-oriented approach, the coach helps his/her clients identify what they most love to do. The next step is to facilitate the client’s process in creating that job, career or business. The coach’s toolbox includes probing questions, testing of assumptions, standardised assessments, feedback, and other powerful tools as appropriate to the client’s unique needs.

What is a life coach?

Life coaching is not the same as therapy or counselling. You don’t need to have a problem to seek the services of a life coach, although some people do. Life coaching is about helping individuals find their own solutions, their own path to goal achievement. Life coaching takes your clients on a journey of self-discovery – it helps them to make sense of their past experiences and gives them clarity for the future. Life coaching differs from career coaching in that it takes a broad and holistic view of life goals, whether these be to improve their relationships, finances, health, self-esteem or just to find time to rekindle a hobby or something they’ve always been passionate about.

Is coaching like counselling? 

Coaching is present centred. Coaching is not about how you came to be who you are; it is about helping your clients get from where they are now to a specific point in the future. Counselling tends to be more problem-focused, whereas coaching has a more solutions-focused approach from the outset. It is 100% focused on clients achieving their goals as quickly and easily as possible. Some clients may present with much deeper issues and would benefit best from working with a counsellor.

At the same time, however, there are similarities between coaching and counselling and the process works similarly as both work one-to-one over a period of time. The skills are also similar, as both require advanced questioning, listening and other communications skills. However, to practise as a counsellor you need a tertiary qualification in counselling.

Is career coaching like life coaching?

While career coaches tend to focus more narrowly on career-specific issues, there are many similarities with the skills required of a life coach. Many clients who are seeking help with their work also report having low self-esteem, feelings of low confidence, relationship and financial issues.

The core coaching skills and training which form the basis of our training is transferable across both career and life contexts. A good career coach is often a great life coach, but it is harder for a good life coach to be a good career coach without more specific training in careers.

What are the benefits of training to be both a career and life coach?

Worklife Solutions offer two training lines, career and life coaching. Increasing people seeking training opt for both. . . which we highly recommend. Issues like low self-esteem, lack of confidence as well as many personal issues (which can be addressed holistically through life coaching) impact career outcomes. Similarly, career stress and career dissatisfaction can negatively impact self-esteem, confidence, relationships, finances and other non-work-related areas of peoples lives. Training to be both a career and life coach allows you to work more holistically and effectively with your clients. It also allows you to grow a wider client base.

Your workplace (if you are planning on integrating coaching into an existing career)  and/or self-employment as a coach would benefit from an expanded, integrative and holistic approach combining career and life coaching.